KelCor, Inc.
Technical Expertise and a Passion to Excel

Reports & Publications

Reports and Publications

|In-Depth Reports/Analysis | Case Studies | Forecast Documents | Vendor Profiles | Presentations| Magazines and Newsletters|

KelCor produces many research reports, white papers, and case studies. Here's a sampling. Click the links above to see many other KelCor publications.

The WebRTC Ecosystem - II

A Comprehensive Segmented Analysis and a Directory of WebRTC Vendor Product and Services Offerings

WebRTC and the Webification of communications is poised to transform virtually all aspects of the communications landscape. This disruptive technology has created a huge opportunity for over 200 companies that are already offering WebRTC-based products, implementations, consulting, and technology. KelCor, Inc. and PKE Consulting, LLC have worked with the leaders of the WebRTC and Webification of communications communities to create a model that defines the WebRTC ecosystem in a structured and understandable way. This WebRTC Ecosystem Report provides the most comprehensive analysis of the emerging WebRTC industry ever attempted including coverage of 228 companies that were analyzed in detail as to how they fit and add value in the ecosystem as of the date of publication.

This report is available for sale. Buying options include the entire report, market segments, or individual company profiles.


Nine Cisco/Microsoft Hybrid UC Deployment Option

You've Deployed Cisco Voice and Microsoft/Skype for Business... Now What

If your organization has deployed both Cisco Voice and Microsoft Lync/Skype for Business for IM/presence, and you want to try to unify your communications and collaboration capabilities, what should you do? In many organizations, smart, articulate, passionate, well-meaning colleagues often support one or the other of these vendors, turning this conversation into a Cisco versus Microsoft clash.

But, it doesn't have to be like this. There are several ways to integrate Cisco telephony with Microsoft Lync/Skype for Business. Clearly, some options provide more functionality than others. In this Thought Leadership Paper, we discuss the nine hybrid deployment options along with the pros and cons of each.

This report is available for purchase for $495 USD. Contact KelCor for purchasing options.


Comparing Unified Communications and IP PBX Solutions and Costs: Premises-Based vs. Cloud-Based vs. UC Overlay

Finding the Total Cost of Ownership, Financial Crossover Points, and Implementation Distinctions Between the Three Options

Many enterprises are in the process of creating their voice and unified communications (UC) strategy. Assuming that thebusiness drivers have been identified for unifying their communications capabilities, enterprises must decide among these three competing deployment options for their UC solutions. These are

  • Option 1 – Premises-Based (Private Cloud). Install a new IP PBX (or equivalent software-based call control), including UC functions, on the enterprise premises or outsourced data center

  • Option 2 – Cloud-Based or Fully Hosted. License and deploy PBX and UC functionality via a ‘Cloud’ or hosted option, that is any system servers and software will be hosted and run at the provider’s site with only user devices and necessary gateways and similar equipment on the enterprise premises.

  • Option 3 – Overlay or Side-by-Side. Install only the UC functionality so that it will co-exist Side-by-Side with the enterprise’s existing TDM-based or IP-based PBX(s) and telephones.   Although overlay deployments can be implemented either on-premises or in the cloud, this report focuses only upon the on-premises option.

This document provides a financial comparison between these options and between multiple vendors for each option. It also provides commentary on the differences in functionality and in implementation approaches between the three options and the vendors’ solutions.

View the Executive Summary and Table of Contents

Ten Things CIOs Should Know about WebRTC

Anticipating and Preparing for Massive Disruption to Your Communications Environment and Engagement Strategies

WebRTC is an emerging standard that enables real-time voice, video and data sharing in a Web browser without the need for browser plugins.  Potentially billions of devices supporting a browser – PCs, laptops, smartphones, tablets and a host of new devices – from a variety of manufacturerswill be real-time communications-enabled. Whereas browsers have typically interacted only with one or more Web servers, WebRTC allows browsers to exchange media and data directly and in a secure manner. The implications WebRTC brings to organizations of all types and sizes of are enormous. Ubiquitous voice, video, and data for gaming, customer service, communications and personal and group engagement opens a new world of possibilities for innovation and disruption. The transformative power behind WebRTC is that ordinary Web developers using just JavaScript Application Programming Interfaces (APIs) can craft fully functioning voice, video and data collaboration applications or embed these capabilities within other applications with just a few lines of code.

 This report is designed to provide CIOs and decision makers with the right balance of depth and breadth to help them understand what WebRTC can do for them as well as what it can do to them. We provide a primer on what WebRTC is and then discuss 10 things CIOs and decision makers need to know about WebRTC.

Contact KelCor for purchasing options.      

Cloud-Based UC Services: Seven Responses to the Enterprise Connect RFP

Comparing Solutions from Verizon, ShoreTel Sky, Avaya, 8x8, Siemens Enterprise Communications, and NEC 

This workshop starts with the simple question: If an enterprise wanted to eliminate all or most of its premises-based communications equipment and deploy a fully loaded unified communications solution from a hosted and managed cloud services provider, could it do so today? If so, what would such an implementation look like? Who could deliver it? And what would it cost?

The Cloud-Based Communications Services RFP describes a domestically headquartered company with two branch locations and a number of mobile workers. This session presents solutions from leading hosted unified communications providers covering each of the major unified communications applications including presence, IM, call control, audio/video/web conferencing, unified messaging, etc. It also ascertains whether an organization, using these major players, could craft a cost-effective, secure, robust cloud-based communications platform for its users today.

Contact KelCor for purchasing options. 

Plug 'n Play Video in a Touch 'n Swipe World

Seven Factors for Engaging With, Scaling, and Managing Next-Gen Video Systems

Tablets and smartphones sporting touch ‘n swipe interfaces along with “apps” that integrate into the enterprise fabric are influences causing many to pause and consider what the future for video should be in the enterprise. Organizations are beginning to consider what impact these new interfaces should have and how video, both personal and group/telepresence, should be integrated. Furthermore, end users and video vendors are looking at ways to remove the silos that often surround video deployment, or to at least make interoperability easier. In part one of this document, we look at seven factors influencing the video market and the direction it will take in the immediate future. In part two, we take an objective look at how newcomer Starleaf and its Telepresence PBX stack up against this vision of the future of video, providing both pros and cons to Starleaf’s approach. KelCor has been compensated by Starleaf to prepare this position document, but the thoughts and opinions are those of the author alone, and KelCor has maintained full editorial control throughout.

 Flying Through Turbulence

Disturbing Research Shows that Social Media and Unified Communications Will Cause Employee Distraction. How Do Executives Deal With It?

While unified communications and social technologies promise business acceleration, unsettling research is suggesting that undisciplined use of social technologies in the workplace can actually decrease productivity. According to one survey, knowledge workers are interrupted every 11 minutes, yet it takes them 25 minutes to fully get back on task. The implication is that we may be introducing inefficiencies into our organizations by the very technology intended to make us more productive.This document discusses the workplace turbulence that can be caused by the incessant stream of instant messages, texts, tweets, social notifications, email, and voice messaging but concludes with some actionable suggestions CxOs and managers can take to realize the productivity benefits of the UC and social technologies they deploy. 

Is Microsoft Office 365 a Viable Hosted Unified Communications Offering for You?

Office 365 Will work for Some Organizations, but Not All. Here's Why.

Cloud services are exploding in terms of the number of offerings and their variety. Unified Communications as a Service (UCaaS) is no exception, with over 50 different solutions available on the market today. This report lists nine factors that are driving organizations to cloud-based unified communications and collaboration services, but it also balances these drivers with five inhibitors executives must also consider. It provides actionable advice and insights into one of the most popular of these services, Microsoft Office 365. It answers the questions, "Is Office 365 right for my organization? Why or why not?"

The 360°Economic Impact of Sametime and Sametime Unified Telephony

Evaluating the Costs and Benefits for a Mid-Sized Company and a Large Enterprise

IBM Sametime and Sametime Unified Telephony software combine to enable social business by extending real-time communications and collaboration capabilities, helping people create and sustain the human relationships that drive business results. To understand the economic impact Sametime and Sametime Unified Telephony are having on organizations, six organizations were interviewed who are deploying these solutions ranging in size from a few hundred users to over a hundred thousand users. Most of these organizations had previously deployed Sametime and were adding Sametime Unified Telephony. One began with IBM Connections, IBM’s business-focused social networking software, and then added both Sametime and Sametime Unified Telephony simultaneously. Based on these interviews, two composite companies of 5,000 and 35,000 knowledge workers were created in order to perform a 360° analysis of the economic impact Sametime and Sametime Unified Telephony can have on a mid-size company and a large enterprise.

For a more complete list of the public-facing market intelligence KelCor has produced, see the links below.

|In-Depth Reports/Analysis | Case Studies | Forecast Documents | Vendor Profiles | Presentations| Magazines and Newsletters|